PCM provides boutique-level service for employers seeking a highly involved and dedicated partner for the management of their workers’ compensation claims. We take an aggressive approach to claims management, with a reputation for making our clients’ workers’ compensation programs as efficient, effective, and affordable as possible.

In such a highly regulated and competitive industry, PCM stands out by its commitment to the fundamentals—in particular, excellent claims handling. We achieve this through a combination of time-tested best practices, new technology, and workflows that help our employees to resolve claims as fast and cost-effectively as possible.

Click the services below to learn how we could help you.

Claims Administration
  • Custom tailored programs servicing public and private self-insured entities
  • Expertise in management of captive groups, JPA’s and guaranteed cost programs
  • Utilizing time-tested and cutting edge best claims practices
  • Consistently effective processes anchored through communication, engagement, partners and results
  • Efficient claims handling resulting in cost savings
  • Setting a new standard for TPA performance
Medical Bill Auditing & Alignment
  • Software integration
  • Contracted PPO networks
  • Full reporting capabilities
  • Consistent with the most current regulations and fee schedules
Utilization Review
  • Customized review plan & referral criteria
  • Web-based adjuster software approval system
  • Appropriate use of peer review
  • Client specific URO capabilities
Financial Services
  • Assistance in financial forecasting
  • Statistical trending review
  • Employer management collaboration
Lien Management Services
  • Focused resolution of outstanding medical bills
  • Interfaced with medical bill and auditing team
  • Dedicated experts in lien resolution
MPN Service Options
  • Established custom network
  • Multiple partner options for selection
  • Capability for placement in client-owned network
Nurse Case Management
  • Outsourced service to select industry experts
  • Selective criteria for referral to nurse
  • Active monitoring for appropriate utilization of services throughout the claim

High Performance Results

  • Savings in workers’ compensation program costs
  • Shorter claim life cycles 
  • Reductions in claims per $100 of payroll
  • Dramatic improvements in interactions with service providers